Why is Food Pantry Culture Important?

The cornerstone of implementing a person-centered food pantry program is the relationships between clients, staff and volunteers. Staff and volunteers should try to see the best in clients, interact with clients with respect, and focus on strengths rather than weaknesses. Clients should not feel like a “number” in a long line of people waiting to receive services. Instead, they should have a scheduled appointment, either for food, coaching, classes, or wrap-around services.

Fresh start food pantry, el paso, tx

Fresh start food pantry, el paso, tx

It is also important to partner with other community organizations to bring skill-building opportunities on site. Examples of services that can be offered at the food pantry to support member's goals include:

  • Cooking Matters / Shopping Matters program, a national curriculum developed by Share Our Strength
  • Nutrition Education, through support from students at a local college or university
  • Job training programs or help with resumes
  • Literacy programs or English as a Second Language classes
  • Health screenings
Everybody is talking about Freshplace, that it’s helpful to the family. You can’t just run in, you have to make an appointment. There is respect there.
— Freshplace Member